Thoughtful learning experiences for meaningful work.
I design training and learning experiences that help people communicate clearly, navigate complexity, and build confidence on the job.
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De-Escalation
A scenario-based module that helps learners practice navigating tense interactions and see how communication choices can escalate or de-escalate a situation.
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Patient Centered Communication
A blended learning experience that helps healthcare staff practice communication skills that support trust, clarity, and patient-centered care.
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SBIRT: Screening
A short animated demo that models patient-centered language for asking and clarifying sensitive screening questions in a healthcare setting.
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Mission, Vision & Values
A collaborative team experience designed to support reflection, alignment, and shared input around mission, vision, and values.
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Team Resilience & Support
A blended learning experience created to help healthcare teams reflect on stress, strengthen support, and build more sustainable workplace practices.
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Communication & Conflict
A practical workplace learning experience designed to help employees navigate communication challenges and conflict with more confidence and intention.
“Best training I've ever had.” - Learner
“Best training I've ever had.” - Learner
"Joy is great - maybe find something from some recognition or card or whatever. VP lever or higher." - Source
"Joy is great - maybe find something from some recognition or card or whatever. VP lever or higher." - Source
“Just another learner quote. Or maybe something from someone I've consulted with - like PPWI” - Source
“Just another learner quote. Or maybe something from someone I've consulted with - like PPWI” - Source
Contact Joy
Interested in working together? I’m currently open to full-time, part-time, contract, and freelance opportunities. Reach out — I’d love to connect.